Shipping policy
Shipping is free on every order. No minimum, no codes, no surprises at checkout. The cost is already in the price you see.
How we fulfil orders. TheWagCart is a curated reseller. We don't hold our own stock - we choose the products and our fulfillment partner ships them directly to you from its network, which is what keeps the prices where they are.
Dispatch: orders are handed to the carrier within 1-3 business days.
Delivery: most orders arrive 2 to 3 weeks after you place them. Once in a while a carrier reroutes a parcel and it runs a little longer. If you need something by a specific date, email us before you order and we'll tell you straight whether we can make it.
Tracking: you'll get a confirmation email with tracking as soon as your order ships. Some shipments track through an aggregator rather than USPS or UPS directly - the link in your email will still show you where it is. Tracking can take a day or two to start updating after dispatch; this is normal and doesn't mean the parcel is lost.
Running late? If your order passes 3 weeks, email support@thewagcart.com and we will either replace it or refund it. You don't have to chase the carrier - that's our job.
We currently ship within the United States only.